- Manage guest registration, room assignments, and accommodate special requests; assist with pre-registration and room blocking as needed.
- Adhere to financial policies for credit and cash transactions; understand room rates, locations, types, and services offered.
- Oversee guest check-ins and check-outs, ensuring efficiency and satisfaction; employ suggestive selling for room upgrades and villas services.
- Coordinate with housekeeping for room status updates and maintenance needs; handle reservations and understand cancellation policies.
- Perform front desk operations, including handling guest accounts, safe deposit boxes, front office equipment, and maintaining cleanliness of the area.

- College or university degree in Tourism or related field
- Proficient in English
- Skilled in office computer applications
- Agile, with good communication and problem-solving skills, and ready to work in shifts (including night shift)
- Professional grooming and communication manner
- Preference for candidates with a professional receptionist qualification.